A certified organisation
Continuous improvement of our quality commitments involves careful management of the actions defined by the QHSE (Quality, Health & Safety and Environment) policy and objectives. To maintain and improve our Integrated Management System (IMS), we have established different levels of monitoring:
- nonconformity, incident and accident reports
- feedback from our customers and employees
- corrective and preventive actions
- compliance of our products and services
- internal audits
Each year, these indicators are studied in order to optimise the process of implementing an effective quality policy. Consideration, analysis and handling of customer feedback are useful sources of improvement for HYD&AU FLUID.
All decisions are made and approaches adopted out of general respect, both for our customers and employees, and for the environment.
We have adopted an integrated Quality, Health & Safety and Environment approach to help us improve our performance…